We are open on Monday – Friday, 9 a.m. – 5:00 p.m. GMT. Saturday, 10am-3pm GMT
Below are answers to some common questions asked:
At Deo Organic we have developed a sophisticated software program that calculates the shipping costs on your order. Actual shipping charges are derived using Abc ,GIG, Fed-Ex, DHL shipping matrix that factors actual weight, or dimensional weight (Length x Width x Height) depending upon which is greater. We then apply the heavily discounted volume rate that we contract annually with ABC, GIG, Fed-Ex, DHL. The savings are passed on directly to you, and we do not charge any additional handling fees. Charges can be seen on-line before you finalize your order. There are no surprises!
We accept Credit Card, Bank Wire Transfers, Direct Banking Deposits, E-mail Transfer and International Money Orders.
If payment is being made via Wire Transfer, Direct Deposit, or an International Money Order, please DO NOT SEND UNTIL we contact you with the exact total of your order.
All payments should be mailed to firstname.lastname@example.org
Shipping transit times will vary. Through our shipping agents, all customers within Lagos should receive their order in no more than 1 to 3 Business days after the order leaves our warehouse. For customers outside Lagos, orders should arrive in no more than 3-5 Business days. Orders placed through our website will show you an estimated delivery date.
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Because we are a wholesaler please allow up to 3 business days for order processing.
Yes you will receive an automated invoice via email as relating your order status